Question to the Department for Transport:

To ask the Secretary of State for Transport, whether he plans to publish the equalities impact assessments conducted by each train operating company on proposals to close rail ticket offices.

This is an industry led process where a train operator may put forward a proposal. Under the Ticketing and Settlement Agreement, when proposing major changes to ticket office opening hours (including closures) operators are required, amongst other things, to take into account the adequacy of the proposed alternatives in relation to the needs of passengers. We would also expect operators to consider equality related needs of passengers and make this clear in the notice sent to other operators and passenger groups.