Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether his Department is taking steps to collect feedback from people with arthritis who use surgical hubs.

The Department values the importance of patient feedback on all National Health Service services, including from patients with arthritis who use NHS surgical hubs. It is up to individual integrated care systems and NHS trusts to decide how they collect patient feedback.

The NHS Friends and Family Test was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way for patients to give their views after receiving NHS care or treatment. Patients are also encouraged to give feedback by speaking to a member of staff or by leaving a review on the relevant services on nhs.uk.