Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, if she will make an estimate of the number of households that have (a) had pre-payment meters removed and (b) received compensation due to the involuntary installation of pre-payment meters since February 2023.
The Government does not hold this data. The Government has always been clear on the importance of protecting energy consumers, particularly the most vulnerable. Ofgem has been clear that suppliers will not be able to resume involuntary installations of prepayment meters (PPM) until they have amongst other things showed readiness to comply with Ofgem’s new rules regarding involuntary PPM installations and demonstrated progress through an independent audit to identify wrongly installed meters and provide redress where appropriate.