Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking in response to the finding by the Office for Statistics Regulation published on 8 January 2020 that the National Rail Passenger Survey does not reflect passengers' experience of rail travel in the UK.

The Department welcomes the Office for Statistics Regulation report and will work with Transport Focus to help it meet the recommendations set out in the report.

Transport Focus has published its plan to address the OSR recommendations, available here: https://www.transportfocus.org.uk/research-publications/publications/action-plan-for-nrps/