Delivery Services: Regulation
(asked on 9th June 2023) - View Source
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential merits of extending Ofcom's regulatory role to include courier services.
This question was answered on 20th June 2023
The Postal Services Act 2011 provides Ofcom with powers to impose conditions on postal operators, including courier services. Ofcom consulted on consumer protection in the parcels market, as part of its 2022 review of postal regulation. As a result, new guidance came into effect in April 2023 on how Ofcom expects parcel operators to comply with their current obligations.