Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps he has taken to improve the performance of train services between London and Ashford.
The Department monitors train operators’ operational performance closely to ensure they provide the best possible experience for those using our railways and hold them to account through regular review of their delivery of contractual service level commitments.
I am aware that in recent weeks Southeastern have faced several challenges affecting services across their network including the route between London and Ashford, including sustained heavy rainfall leading to the wettest February in Kent on record. Southeastern are working closely with Network Rail to mitigate these risks.