Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, with reference to Ofgem's Code of Practice for domestic energy suppliers, published on 18 April 2023, what recent discussions his Department has held with Ofgem on measures to ensure that energy companies comply with the requirements to provide customers with more time to clear their debts before they are involuntarily switched to a prepayment meter.

The Department has regular discussions with Ofgem on many issues.

The Government welcomes the Code of Practice announced by Ofgem, but there must be proof that it works and leads to strengthened protections for vulnerable consumers. The Code sets out clear procedures for suppliers and includes the banning of force-fitted prepayment meters for a debt outstanding less than 3 months after a bill has been issued or less than £200 per fuel, or where the customer is on or transitioning to a repayment plan. All suppliers have signed up to the Code and must demonstrate its implementation before reinstating force-fitted prepayment meter process. Ofgem will consult on incorporating the Code into the supply licence, to make it fully enforceable by winter.