Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 16 April 2018 to Question 134635 on the Department for Work and Pensions: telephone services, how many times her Department has made a referral to the National Trading Standards Board about a website that has failed to publicise the cost of a call to her Department since the introduction of freephone numbers in 2017.

Since the introduction of freephone numbers at the end of 2017, the Department for Work and Pensions has referred 6 websites to the National Fraud Intelligence Bureau following concerns about the how the information relating to the cost of calls is displayed.

The referrals were made to the National Fraud Intelligence Bureau rather than the National Trading Standards Board due to the nature of the concerns relating to the information on the cost of calls.