Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether her Department is implementing a mechanism to help ensure that households are not rejected from the Energy Bills Support Scheme Alternative Funding due to records incorrectly stating that the £66 and £67 monthly discount from the Energy Bills Support Scheme has already been automatically applied to a postal address.

Rejected applicants of the Energy Bills Support Scheme Alternative Funding can contact the contact centre helpline on 0808 175 3287 where a representative can provide additional information on the reasons why their application was rejected and provide further assistance where necessary.