Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, when his Department plans to reply to correspondence of 10 February from the Rt Hon. Member for East Ham, reference ST102732.

The Complaint Resolution Teams aims to deal with correspondence from Members of Parliament, within 15 working days, in line with Cabinet Office guidelines. There may be occasions when we cannot meet this however, we will always try to keep the MP updated if this is the case.

The case in question is a complex case that requires additional time to find an adequate solution. A written update has been sent in the post which includes contact details for the team leading on this case who can provide more details.