Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether it is his Department's policy that a jobseeker who is telephoned by a Jobcentre Plus adviser and does not answer the telephone on more than one occasion should be considered for a sanction.

Under JSA, claimants are not sanctioned for failing to answer their telephone. In Universal Credit, claimants who have a prearranged telephone interview with their Work Coach, and who fail to participate without good reason, can be referred for a sanction decision.