Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 14 March 2023, to Question 159058 on Social Security Benefits, what advice his Department gives to people who are subject to the benefit cap but not expected to seek employment because their circumstances prevent them from working.

All claimants without a specific work coach, for example, have access to support and advice on a voluntary basis. The full range of support is available to claimants, which includes work coach interviews, national and local provision. Work Coaches will ensure that claimants understand how moving into work, progressing in work and earning more will help them financially alongside advising them of the level of earnings they need to have in order to be exempt from the Benefit Cap.

The support and advice is ongoing and can also include, for example, employment support to help them find work, budgeting support, housing advice and signposting to local authorities to access to Discretionary Housing Payments.

Capped households are directed to further information and advice available on Gov.uk via the Universal Credit monthly statement.

There are also multiple local jobs fairs, disability confident events and a wide variety event of training available.