Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what his Department's rational is for applying call charges to incoming public telephone calls to His Majesty's Revenue & Customs.

HMRC does not charge customers for calls to 0845 or 03000 numbers. There is further information about 0300 numbers on the Ofcom website:

http://consumers.ofcom.org.uk/phone/numbering/what-are-03-numbers/

For more information on call charges, please refer to GOV.UK: https://www.gov.uk/call-charges