Members: Correspondence

(asked on 10th March 2021) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, pursuant to the Answer of 4 March 2021 to Question 160772 on Members: Correspondence, what steps she is taking to increase resources to achieve the target of responding to 95 per cent of written correspondence from hon. Members within 20 working days; and what estimate she has made of when her Department will meet that target.


Answered by
Kevin Foster Portrait
Kevin Foster
This question was answered on 18th March 2021

UK Visas and Immigration are currently managing a recruitment campaign across its Correspondence Services to fill all vacancies by the end of April 2021.

A recovery plan for responses to Hon. Members is in place and it is envisaged responses to new enquiries from Hon. Members will be back within service standard in quarter two of 2021/22.

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