Govia Thameslink Railway

(asked on 18th July 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how much has been paid in (a) compensation payments to customers and (b) penalty payments to his Department by Govia Thameslink Railway in relation to its rail franchises in the last 12 months.


This question was answered on 23rd July 2018

Govia Thameslink Railway paid £5.5m in compensation payments to customers in the last 12 months up to 23rd June 2018, the latest date for which data is available.

The Department for Transport agreed a £5m per annum settlement with Govia Thameslink Railway for their performance payments for the period from September 2016 to September 2018.

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