Jobcentre Plus: Staff

(asked on 15th June 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what awareness training for autism is provided to work coaches and JobCentre Plus staff.


Answered by
Mims Davies Portrait
Mims Davies
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 22nd June 2021

The Department is committed to providing the best possible support for all claimants to meet their individual circumstances.

Jobcentre staff undergo a comprehensive learning journey which includes self-paced and facilitated classroom based learning, incorporating complex needs of individuals, to equip staff when engaging with claimants on the autistic spectrum.

Supporting information is also available in Guidance which incorporates all complex needs of different vulnerable groups, together with a short bitesized learning product which was launched as part of Autism Awareness Week in April 2019. All of which is available at the point of need for each individual personal requirement.

Support is also provided by Disability Employment Advisers and Work Psychologists. Work Coaches can refer individuals to personalised provision and support, such as the Work and Health Programme (available in England and Wales) or Fair Start Scotland (devolved programme available Scotland).

This content was generated for your convenience by Parallel Parliament and does not form part of the official record.
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Latest Documents
Recent Speeches related to Jobcentre Plus: Staff

1. Oral Answers to Questions
28/06/2021 - Commons Chamber

1: people. Our ambition is to help parents return to work as quickly as possible, as there is clear evidence - Speech Link
2: sign of an employment Bill to improve conditions at work, and they have also frozen help with housing costs - Speech Link
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2. Oral Answers to Questions
02/07/2018 - Commons Chamber

1: vulnerable claimants, and our work coaches undertake awareness training to identify claimants with complex - Speech Link
2: During a recent visit with the Secretary of State to the Barrhead jobcentre in my constituency, one of the - Speech Link
3: visit my hon. Friend’s constituency and local jobcentre and to visit the Greenhouse Café, which he champions - Speech Link

3. Oral Answers to Questions
08/03/2021 - Commons Chamber

1: take up this scheme. In particular, we continue to work with a wide range of organisations closely connected - Speech Link
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4. Oral Answers to Questions
14/09/2020 - Commons Chamber

1: Given the DWP’s decision that new benefits or state pensions will no longer be collected using the Post - Speech Link
2: landlords can be requested by the tenant, landlord or work coach, but if there is more that we can do, I am - Speech Link
3: six-month rule, to improve consistency and to raise awareness of the support. We are working at pace across - Speech Link

5. Unemployment and Autism
02/07/2019 - Commons Chamber

1: are 540,000 people with autism spectrum conditions. Some 433,000 are aged 18-plus, and 107,000 children - Speech Link
2: to employment of people with autism, and that the option of free training—something different, and something - Speech Link
3: full-time employment, despite 77% of them wanting to work. These figures have remained static since 2007 and - Speech Link

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