Jobcentre Plus: Staff

(asked on 15th June 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what awareness training for autism is provided to work coaches and JobCentre Plus staff.


Answered by
Mims Davies Portrait
Mims Davies
Minister of State (Department for Work and Pensions)
This question was answered on 22nd June 2021

The Department is committed to providing the best possible support for all claimants to meet their individual circumstances.

Jobcentre staff undergo a comprehensive learning journey which includes self-paced and facilitated classroom based learning, incorporating complex needs of individuals, to equip staff when engaging with claimants on the autistic spectrum.

Supporting information is also available in Guidance which incorporates all complex needs of different vulnerable groups, together with a short bitesized learning product which was launched as part of Autism Awareness Week in April 2019. All of which is available at the point of need for each individual personal requirement.

Support is also provided by Disability Employment Advisers and Work Psychologists. Work Coaches can refer individuals to personalised provision and support, such as the Work and Health Programme (available in England and Wales) or Fair Start Scotland (devolved programme available Scotland).

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