Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps his Department is taking to make UK immigration processes clear and accessible.

UK Visas and Immigration (UKVI) continually improves its operational processes and customer service.

It is rolling out an intuitive online application; it has made improvements to the information available to customers on the gov.uk website; and it has simplified the navigation to the correct form. It is also improving the front-end steps of the application process, making it quicker and easier to access.

In addition, the Home Office has commissioned the Law Commission to undertake a project on simplifying the Immigration Rules which underpin immigration processes. This will aim to identify principles by which the Immigration Rules could be redrafted to make them simpler and more accessible for the user. The Law Commission will undertake a public consultation in the autumn and then make recommendations to us in early 2019.