Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to ensure that non-electronic copies of train timetables are available for people who have visual impairments or who cannot easily access timetables online.

This Government is determined to ensure that disabled people have the same access to transport as everyone else, and that they are able to travel easily and with confidence.

Stations must display relevant information on information displays. In addition, through their Franchise Agreements train companies are required to make timetable information available and free of charge in booklets or similar format at staffed stations.

Disabled People’s Protection Policies, required as a condition of a train operator’s licence, require train companies to demonstrate that the varied needs of different disabled passengers are taken into account when considering how information is communicated. All information about train services on display at stations must be made available through appropriate telephone help lines and staffed information points.