Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what recent assessment has been made of the (a) effectiveness of the Parliamentary and Health Service Ombudsman (PHSO), (b) quality of PHSO customer service and (c) PHSO responsiveness to enquiries from hon. Members.

The Parliamentary and Health Service Ombudsman is a crown servant that reports directly to Parliament. The Ombudsman is not accountable to the government for its performance and sets its own standards for how it delivers its objectives. Further to this, the Honourable Member may wish to write to the Public Administration and Constitutional Affairs Committee that acts as the scrutiny body for the Ombu