Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many complaints her Department has received in relation to universal credit from people in Blackburn.

Since 1 July 2017, 48 complaints concerning Universal Credit have been received from people in Blackburn.

Notes:

This data is from DWP internal management information which does not form part of the official statistics outputs that are released by the Department in accordance with the UK Statistics Authority’s Code of Practice. It relates to Tier 1 and Tier 2 complaints for both live and full service Universal Credit claims.

Universal Credit Full Service rolled out in Blackburn on 14 February 2018.

Blackburn Jobcentre currently has 2,808 Universal Credit Full Service claimants.