Energy: Billing

(asked on 14th April 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to promote the use of third party deductions from benefits claimants to pay energy bills in (a) Wales and (b) the UK.


Answered by
David Rutley Portrait
David Rutley
Parliamentary Under-Secretary (Foreign, Commonwealth and Development Office)
This question was answered on 26th April 2022

The Government's website, GOV.UK provides information about the option of paying towards energy bills directly out of a range of benefits if the claimant is in debt and is having difficulties budgeting for these costs, as well as advice on extra help with fuel bills for people in receipt of benefits.

DWP staff will discuss the option of Fuel Direct and third-party deductions with claimants and handle any applications they receive. The scheme is not intended to be an alternative to energy prepayment meters, which may be appropriate for the claimant depending on their circumstances.

In addition, Jobcentre staff have access to information on services and support available in their local area and will signpost claimants to national and local organisations who provide specialist debt and money management support.

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