Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what metrics his Department uses to measure the impact of armed forces champions in Jobcentres.

As part of the Armed Forces Covenant the Department for Work and Pensions (DWP) has initiatives which help current and former Armed Forces personnel and their families. This includes the role of the Armed Forces Champion in every Jobcentre Plus District, who provide specialist support to members of the Armed Forces community and build Work Coach capability in our Jobcentres. Armed Forces Champions develop and maintain joint working relationships, provide specialist support to all Jobcentre staff and act as the first point of contact in communities for organisations and services.

Although there is no specific metrics used, the Department regularly evaluates the role to ensure we deliver the best service possible and we have had, and continue to receive, positive feedback from customers and external stakeholders regarding their experience of working with Armed Forces Champions.