Armed Forces: Housing

(asked on 27th February 2023) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, with reference to his oral contribution of 20 December 2022, Official Report, column 143, how many properties housing armed forces accommodation have not had hot heating or hot water for a period of more than 24 hours in each of the last twelve months.


Answered by
Alex Chalk Portrait
Alex Chalk
This question was answered on 6th March 2023

It remains the Department’s position that no home should be left without any form of heating or hot water for more than 24 hours. Where a fault with the heating or hot water cannot be rectified within this timeframe, alternative forms of heating and sources of hot water, or alternative accommodation, should be provided.

Since early December 2022, the Ministry of Defence is receiving daily dashboards which detail response rates to heating and hot water loss in Service Family Accommodation. This is being used to measure performance improvements and hold contractors to account to deliver against their Acceptable Level of Performance target of resolving heating and hot water loss within 48 hours. A copy of the latest dashboard will be placed in the library of the House.

Information prior to December 2022 is not held centrally and could be provided only at disproportionate cost.

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