Question to the Home Office:
To ask the Secretary of State for the Home Department, how many people awaiting visa cost refunds from UK Visas and Immigration are due to be reimbursed (a) £0-£2000, (b) £2001-£5000 and (c) more than £5000.
We are not aware of IT issues that are affecting our processes for reimbursement or refunds. Where customers are experiencing an issue, they should contact us so we can investigate and take any necessary steps to rectify and identify if there is a root cause.
Customers can either contact us at Contact UK Visas and Immigration for help - GOV.UK (www.gov.uk) or request a refund via our online application system.