Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps he plans to take to improve the (a) performance of and (b) patient experience at the GP practices in the bottom 5% of the 2024 GP Patient Survey.

We know that general practices (GPs) are working hard to deliver for their patients, and are delivering more appointments than ever before, however we know that some patients are struggling to access the care they need, and GPs are struggling to deliver it.

The GP Contract requires NHS England to arrange an annual review of GP contractors’ performance against their contractual obligations. Integrated care boards also consider concerns or complaints raised by patients, and can take action where services are not meeting the needs of their local population.