Warm Home Discount Scheme

(asked on 2nd February 2021) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what proportion of people eligible for the Warm Home Discount scheme have had that discount applied to their energy bill.


Answered by
Anne-Marie Trevelyan Portrait
Anne-Marie Trevelyan
Minister of State (Foreign, Commonwealth and Development Office)
This question was answered on 10th February 2021

For the current Warm Home Discount scheme year (2020/21), of the 1.2 million Pension Credit Guarantee Credit recipients, around 1 million will receive the rebate automatically on their energy bills, as a result of data matching between DWP and participating energy suppliers. In most cases these automatic rebates are provided before 31 December. In addition, a further 200,000 low income pensioners, who meet part of the eligibility criteria, will receive a letter from Government encouraging them to claim via a dedicated helpline if they meet the remaining criteria. Of these, over 45,000 have so far claimed a rebate through calling the helpline.

In addition, over 1.1 million vulnerable and low income households will also receive a rebate through the Broader Group. Government sets mandatory Broader Group eligibility criteria, of which the potential eligible pool is estimated to be around 3.1 million households. However, energy suppliers are also able to optionally add additional eligibility criteria, subject to approval from the Office of Gas and Electricity Markets. Due to the limited funding available, Broader Group rebates are generally issued by energy suppliers on a first come, first served basis.

Energy suppliers are responsible for the issuing of rebates to eligible customers and they must do so by 31 March 2021. Although most rebates will have generally been issued by the end of January, there will still be rebates issued throughout February and March.

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