Railways: Disability

(asked on 23rd May 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether a train operator has an obligation under its Disabled People’s Protection Policy to ensure that ramps which are fit for purpose are made available to facilitate the boarding or leaving of a train by wheelchair users whether assistance has been booked in advance or not.


Answered by
Nusrat Ghani Portrait
Nusrat Ghani
This question was answered on 4th June 2018

The provision of manual boarding ramps for access and egress to a passenger train is mandatory for regulated rail vehicles where the step/gap between the train and the platform is greater than the permitted maximums. As a condition of an operator’s licence, a train company must publish a Disabled People’s Protection Policy (DPPP), which is approved by the Office of Rail and Roads.

The DPPP must demonstrate commitments to provide assistance to disabled passengers who need a ramp, booked in advance and not.

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