Work Capability Assessment: Complaints

(asked on 17th February 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many complaints about Work Capability Assessments were upheld by her Department's complaints team in each month since January 2018.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 23rd February 2023

The Centre for Health and Disability Assessments (CHDA) conduct Work Capability Assessments (WCAs) on behalf of the Department for Work & Pensions and has their own complaints process. Complaints received by the department, which are solely about the WCA, are redirected to CHDA. For a more in-depth response, I refer the Honourable Member to the answer I gave to her previous question, PQ55085.

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