Housing: Insulation

(asked on 24th March 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential merits of introducing legislative proposals to mandate companies selling spray foam loft insulation to inform customers of the potentially detrimental impact this product could have on the customer's property value.


Answered by
Paul Scully Portrait
Paul Scully
This question was answered on 31st March 2022

The Consumer Protection from Unfair Trading Regulations 2008 (CPRs) apply across all business sectors and prohibit traders from engaging in unfair commercial practices in connection with the promotion, sale and supply of products to consumers. This includes misleading actions or omissions, such as leaving out or hiding important information or presenting information in such a way that it is likely to deceive the consumer.

Under the CPRs, traders are required to provide consumers with the information they need to make informed purchasing decisions. The regulations prohibit commercial practices which omit or hide material information which the average consumer needs, according to the context, to make an informed choice, where such an omission causes or is likely to cause them to make a different choice (e.g. purchase goods or a service that would not otherwise have been purchased).

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