Northern: Compensation

(asked on 17th May 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how much compensation Northern Rail has paid to passengers for delays and cancellations since the start of the current franchise.


This question was answered on 24th May 2018

This government has made it easier than ever before for rail passengers to claim compensation if their train is late or cancelled. 2016/17 figures have been published and I can confirm Northern’s compensation figure was £326k; an 88% increase on the previous year’s figure. Passenger compensation figures are published each year and can be found on the Department’s website. 2017/18 figures will be published in due course.

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