Water: Meters

(asked on 16th February 2024) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, if he will make it his policy to allow water customers to have a meter removed from their property.


Answered by
Robbie Moore Portrait
Robbie Moore
Shadow Minister (Environment, Food and Rural Affairs)
This question was answered on 25th April 2024

The Government has committed to a 20% reduction in water demand by 2038 and halving leakage by 2050. Metering is central to identifying and reducing leakage and enabling better value for money for the consumer. The Government set out that water companies in areas of ‘water stress’ can compulsorily meter, following evidence it provides value for money and has customer support in their resource planning. Where this is the case, a customer may not be able to switch back to unmeasured charges. Other water companies do offer the opportunity for customers to switch back to an unmeasured charge following meter installation. All water companies offer social tariffs as part of affordability packages for consumers who may be struggling to pay their water bills.

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