Social Security Benefits: Wales

(asked on 8th January 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many complaints her Department received in relation to processing claims for (a) universal credit and (b) personal independence payments in Wales in the last six months.


Answered by
Mims Davies Portrait
Mims Davies
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 14th January 2020

The customer’s address is not a mandatory field when registering complaints on the Department’s complaints system. From the available data, the Department has received a total of 13 Universal Credit and 22 Personal Independence Payment complaints in relation to processing claims for Wales during the period July to December 2019.

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