Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what support his Department provides to people who have had renewable energy systems fitted by businesses fraudulently claiming to be MCS accredited and are therefore unable to receive the grants from Ofgem.

Certification of the products and the installation by the Microgeneration Certification Scheme (MCS) is a key eligibility requirement for two government incentives, the Renewable Heat Incentive and the Feed-in Tariff. The Department works closely with MCS and Consumer Codes operating in this sector to ensure that consumers using an MCS certified contractor for a renewable energy installation are protected.

Where an installer fraudulently claims to be MCS certified, the consumer can contact their local trading standards office https://www.gov.uk/find-local-trading-standards-office.

Where the Department receives individual correspondence regarding such cases, officials work closely with Ofgem and MCS to ensure best possible outcomes can be achieved for the consumer.