Travel Restrictions: Coronavirus

(asked on 11th June 2021) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether it is his policy that international travellers who follow advice from the Foreign, Commonwealth and Development Office not to travel to Amber or Red countries should be entitled to refunds under travel cancellation policies; and what discussions he has had with the travel insurance industry on that matter.


Answered by
Robert Courts Portrait
Robert Courts
Solicitor General (Attorney General's Office)
This question was answered on 15th June 2021

The Government is in continual dialogue with the insurance sector on its response to this unprecedented situation and is encouraging insurers to do all they can to support customers during this difficult period.

On the 17 May we published the Passenger COVID-19 Charter setting out the rights and responsibilities for consumers while travel is affected by COVID-19 restrictions and our reasonable expectations on the industry. Not all consumers will have a legal right to a refund from their travel provider for travel to amber and red countries and consumers are advised to check their terms and conditions and insurance policies when booking.

Reticulating Splines