National Insurance: Coronavirus

(asked on 21st January 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 18 January 2021 to Question 139101, what estimate her Department has made of the (a) number of applications in the backlog awaiting issuance of National Insurance numbers to people that cannot use the visa route and (b) time it will take her Department to clear that backlog.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 26th January 2021

Due to Covid 19 restrictions, the Department are not conducting face-to-face National Insurance Number (NINo) interviews at present. Applicants who have verified their ID via a Visa application are able to apply for a NINo using a postal route. As of 17 January 2021, there are 16,245 NINo applications awaiting a decision. Of the total outstanding applications, 1,588 have applied via the Visa Postal route, and 14,657 have applied via an alternative Postal route.

In a business as usual position our benchmark is 15 days. However, people who do not have a visa, are part of the digital trial so this may take longer.

Reticulating Splines