Question to the Ministry of Defence:
To ask the Secretary of State for Defence, what steps he is taking to accelerate the process for veterans to obtain a certificate of service to enable them to apply for a veterans railcard.
All Service leavers are provided with a Certificate of Service as part of the discharge process. Should a veteran require a replacement for any reason, they can simply request a replacement by phoning the Joint Personnel Administration Call Centre (JPAC) on 0800 085 3600 and a replacement is issued free of charge usually within two to five working days of the request.