Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether his Department is planning to taking to steps to help ensure that those households switching from a prepayment meter to a credit meter do not incur (a) an associated financial charge or (b) a period without energy.

Consumers will not have to pay to have an old-style credit meter or a smart meter installed. Before a supplier installs an old-style credit meter or turns off a customer’s smart meter's prepayment setting, the customer might have to have a credit check or pay a deposit. A supplier usually will not replace a customer’s meter or change the smart meter setting if the customer is in debt to them.