Personal Independence Payment

(asked on 26th April 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the timetable is for the introduction of automatic (a) audio and (b) video recording of personal independence payment assessments.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 3rd May 2018

We want to continually improve the service that claimants receive which is why, to help improve people’s trust in the assessment process, we want to make recording the assessment easier. We intend to make recording a standard part of the process if the claimant so chooses. We are exploring potential options to record assessments, including video recording, which will inform timings.

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