Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of constituency enquiries by hon Members to the Complaints Resolution Team were not resolved within 15 working days.
The Department has a 15 working day target for enquiries and complaints received from Members of Parliament.
The achievement for 17/18 operational year for the Department is:
MP complaints & enquiries received | Cleared outside of 15 working days | Percentage |
20416 | 1503 | 7.4% |