Jobcentres: Dyslexia

(asked on 6th February 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of availability of adjustments available to dyslexic users of job centres.


Answered by
Jo Churchill Portrait
Jo Churchill
This question was answered on 14th February 2024

Our Work Coaches engage with customers to understand individual needs to ensure they receive communications in an accessible format. For customers with dyslexia, this can include communication on non-white paper, in audio or by email.

Information about our services is accessed through GOV.UK whose standards meeting the WCA 2.0 standard allowing customers using assistance software to access our pages.

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