Utilities

(asked on 2nd March 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how are new providers selected following the collapse of an energy supplier.


Answered by
Greg Hands Portrait
Greg Hands
Minister of State (Department for Business and Trade)
This question was answered on 14th March 2022

The Government and Ofgem will ensure customers do not experience any disruption to their supply when a company leaves the market. The Supplier of Last Resort (SoLR) process is triggered by Ofgem when a supplier becomes insolvent. Ofgem invites suppliers to bid to be the SoLR and chooses the supplier that will offer the best value for consumers, this includes ensuring the protection of customer credit balances.

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