Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how his Department contacts customers to advise them that they are going to be re-assessed for personal independence payments; whether they are notified of such reassessments in advance; and whether they receive a letter advising them that their claim has stopped after which they are able to appeal the decision.
All existing Disability Living Allowance (DLA) claimants have been reminded since 2013 in their annual DLA uprating letters about Personal Independence Payment (PIP) and when they will be invited to claim and under what circumstances. Examples of the DLA uprating letter can be found on the PIP Toolkit: https://www.gov.uk/guidance/the-personal-independence-payment-pip-toolkit.
Where DLA claimants are selected to claim PIP because their existing award is coming to an end, or they are randomly selected because they have a long or indefinite award of DLA, they are sent a letter. The letter explains that their DLA will end and that if they want to continue to receive support they must make a claim for PIP, provide information when requested and attend any potential assessment consultation. The letter also explains that we will continue to pay DLA until a decision has been made on their PIP claim. Examples of some of these invitations are also available from the PIP Toolkit.
Once a decision has been made on a claim to PIP, claimants are informed in the decision notification of the Mandatory Reconsideration and Appeal rights that apply.