Jobcentres: English Language

(asked on 23rd April 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what minimum English language proficiency requirements apply to Jobcentre Plus work coaches and other frontline staff; and whether his Department has conducted any audits or assessments in the last five years of the ability of non‑native English‑speaking staff in those roles to communicate effectively in English with claimants, including those with complex needs.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 29th April 2026

It has not proved possible to respond to the hon. Member in the time available before Prorogation.

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