Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether he plans to introduce a statutory Business Energy Consumer Code.

Ofgem is the independent regulator for gas and electricity markets in Great Britain.

Ofgem’s regulatory regime sets out the requirements which non-domestic energy suppliers are required to adhere to. This includes a requirement that non-domestic consumers are treated fairly and set standards around billing and customer protection. These are further underpinned by the Retail Energy Code, which licenced suppliers are required to comply with.

In addition, the Secretary of State for Energy Security and Net Zero and Ofgem’s interim CEO recently wrote to non-domestic suppliers and energy third party intermediaries to set out their expectations as to how non-domestic customers should be supported during this period of price volatility.