Question to the HM Treasury:

To ask the Chancellor of the Exchequer, when HMRC will publish full staffing projections for Managed Service Provider and HMRC customer services staff.

HMRC is currently in an initial proof‑of‑value phase for its use of MSPs, which is helping to inform longer‑term workforce planning. At this stage, HMRC has no plans to publish full staffing projections for either MSPs or HMRC customer services staff.

Decisions about future staffing levels will be based on what is learned from the proof‑of‑value phase and will be taken through HMRC’s normal business planning and Spending Review processes.