General Practitioners: Internet

(asked on 10th April 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether he plans to introduce safeguards to ensure that patients presenting with symptoms indicative of serious conditions, including heart arrhythmias, are prioritised appropriately in GP triage systems.


Answered by
Stephen Kinnock Portrait
Stephen Kinnock
Minister of State (Department of Health and Social Care)
This question was answered on 16th April 2026

General practices (GPs) are independent contractors to the National Health Service and are responsible for the safe operation of their appointment and triage arrangements, including ensuring that patients with symptoms suggestive of any serious conditions are identified and prioritised appropriately.

It is for individual practices to decide how triage systems are configured and overseen within local workflows, and we are clear that GPs must be able to exercise their own clinical judgement when triaging patients, so that those with potentially serious symptoms are identified promptly and directed to the right care.

Reticulating Splines