Railways: Tickets

(asked on 23rd January 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking to ensure the adequacy of the number of ticket machines available at train stations.


This question was answered on 30th January 2018

The Department requires companies bidding for rail franchises to include proposals to ensure the availability of tickets to all passengers. This includes ensuring that passengers have a variety of accessible means by which to purchase their tickets, including via ticket vending machines. Should demand increase in the course of a franchise, the Department has established a framework for train companies to invest in infrastructure beyond the life of the franchise. The Department is also investing £80m to roll out smart ticketing across almost all of the rail network, aligned with the Rail Delivery Group’s mobile barcode programme, which will make it easier for passengers to buy their tickets by app or online.

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