Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps he is taking ensure that people who are digitally excluded and do not have an email address are able to (a) register for and (b) receive their coronavirus home testing results.
There are a number of ways individuals can access testing without a mobile phone number or email address. Individuals can ask someone they trust who has a mobile number or email address, for example a family member, to book a test or receive their results. If this is not possible, individuals can contact 119 in England, Wales and Northern Ireland and 0300 303 2713 in Scotland to book a test at their nearest test site and to receive their results, either via a call back to a landline or by contacting 119 once the results are available. We are working to further improve the accessibility of testing via non digital routes.