Social Security Benefits: Veterans

(asked on 1st December 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the implications for her policies of the findings of the Royal British Legion in its report entitled Making the benefits system fit for service, improving support for veterans with military compensation, published in November 2020, that 8 per cent of survey respondents claiming personal independence payments and 6 per cent claiming employment support allowance felt that the assessor had knowledge of the Armed Forces and Service-related conditions.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 9th December 2020

We are currently giving this report the careful consideration it deserves. However, our early analysis finds some of the themes highlighted in the report – such as, effectively identifying veterans; making best use of data and evidence; and improving staff awareness and training - are areas where DWP has already taken action to improve the service we offer to veterans, or have future plans to do so. For example, where possible the healthcare professionals undertaking assessments will use paper based evidence alone, this will include Service Medical Board reports, where available.

For Personal Independence Payment, assessors have Post Traumatic Stress Disorder guidance which was developed with the help of the Royal British Legion.

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