Question to the Department for Education:

To ask the Secretary of State for Education, pursuant to the Answer of 17 October 2025 to Question 77413 on Teachers: Workplace Pensions, how many unresolved cash equivalent transfer value (CETV) cases are outstanding as of 10 March 2026; and of those resolved since 17 October 2025 what is the (a) shortest, (b) mean average and (c) longest time taken to process requests.

As of 11 March 2026, 501 cash equivalent transfer value (CETV) cases were outstanding. There will always be a number of CETV cases in progress at any given time, as new CETV applications continue to be made.

Capita, the scheme administrator, is continuing to work through the most complex cases for members who have retired. 350 of the outstanding cases can only be processed clerically and the estimated average calculation times are between 20 and 30 hours per processed case.

Between 17 October 2025 and 11 March 2026, 1449 CETV cases were completed. Of these cases, in calendar days, the shortest processing length was zero days, applying to automated CETV cases completed on the day they were received. The longest processing length was 960 days, and the average time taken was 44 days.

The case that took 960 days to complete was subject to the government embargo on public pension schemes, as well as the Transitional Protection regulations coming into force on 1 October 2023, and the need to develop new guidance.